As LadyCFII states here, the game is still in soft launch.

For a variety of reasons, sticky posts about updates will not happen until the final version is ready and the game is in general release. We won't be deleting discussion about the latest updates, but neither will there be announcements about version updates right now, stickied or not.

Here's a stupid question, where do you get the updated versions?

LadyCFII has a post here that explains how to get updates.

Thanks. Sometimes I'm a true dumb blond.

It's not a problem, Jami

I agree with the others who say how great it is that LDW cares for every one of their customers . I find it very rare, but very nice at the same time .

I agree, Halidog, and it's not because I work with LDW now. When I first came to the forums several years ago, I was pleasantly shocked that the people who MADE the games actually talked to us! That's the main reason I stayed, and have loved it since.

Oh OK, I was just wondering if I was somehow missing the announcements. 5 little kids everyday (real, not virtual, only 3 are mine) will make you miss/forget things.

I do agree, I am so pleased that our voices are heard and solutions and updates are frequently implemented. A while back I purchased a game from another company (puppy luv or something like that) for my daughter. I never could install it and after 5 attempts at contacting customer service asking for a replacement I finally just gave up. They never once responded to me...oh and this was after a 45 minute search just to FIND a way to contact customer service.

After you update do you have to start NEW families to get the changes to take effect?

My "old" families have been All Day without a restock of the store. I have been playing most of the day.

I also was pleasantly surprised that the people that work here such as the Grand Arthur himself is a human being and actually chats a little with us lowly people. I've never seen that anywhere online and I've been playing games since Windows 95. Guess that's why I have lovely plants and families here and my own house is a mess....shhhh....lol