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#190804 - 05/01/09 10:50 PM Downloaded trial but cant play??
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
I downloaded virtual families trial, but i cant play it. when i open the game it has a button where i can buy it but thats it.
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Savannah
IN LOVE, with the VV4!!!!

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#190809 - 05/01/09 11:11 PM Re: Downloaded trial but cant play?? [Re: *Vanna]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Savannah, is the buy button the only one you see, or are there two more buttons?

(One should be labeled Play, and the other is Unlock)

Also, try closing that window and see if the game actually opens after that.
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Customer Support Director
Last Day of Work
LDW Help Center
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#190810 - 05/01/09 11:13 PM Re: Downloaded trial but cant play?? [Re: Xay]
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
the buy button is the only one that is there. it says the trial expired but i never got to play it.
_________________________
Savannah
IN LOVE, with the VV4!!!!

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#190814 - 05/01/09 11:26 PM Re: Downloaded trial but cant play?? [Re: *Vanna]
bluemoon12 Offline
Adviser

Registered: 02/15/09
Posts: 59
Loc: Peace world!!!(i am not tellin...
when i was playing and left for a few seconds the trial expired
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(\_/)
(O O) ! MY BUNNY
(")(")

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#190817 - 05/01/09 11:27 PM Re: Downloaded trial but cant play?? [Re: bluemoon12]
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
i never even got to start a game.
_________________________
Savannah
IN LOVE, with the VV4!!!!

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#190826 - 05/01/09 11:42 PM Re: Downloaded trial but cant play?? [Re: *Vanna]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Savannah, did you happen to change your computer clock? Another thought is that perhaps someone in your household played the trial on the same computer before you tried to download it again.
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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#190829 - 05/01/09 11:47 PM Re: Downloaded trial but cant play?? [Re: Xay]
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
i tried to play it right after it finished downloading. and i didn't change the clock or anything. I know there is nothing you can do because you cant be sure if i played it or not. I will just have to suffer until i get payed. I just thought you guys should know.
_________________________
Savannah
IN LOVE, with the VV4!!!!

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#190834 - 05/02/09 12:03 AM Re: Downloaded trial but cant play?? [Re: bluemoon12]
miskinsincap Offline
Consigliere

Registered: 04/08/07
Posts: 206
Loc: Turkey
Originally Posted By: bluemoon12
when i was playing and left for a few seconds the trial expired


bluemoon, your avatar is adorable; makes me wish I had some extra cash to get you a registration code smile


Edited by miskinsincap (05/02/09 12:04 AM)

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#190852 - 05/02/09 01:31 AM Re: Downloaded trial but cant play?? [Re: miskinsincap]
emri Offline
Master

Registered: 12/29/07
Posts: 411
Loc: Land of oz,Ks
I put money in the bank today so i could buy the game.It hasnt cleared yet.I want to play so bad i could scream.I hope i didnt post in the wrong place.

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