no I havn't paused the game just quit it and turned the computer off. I finally got fed up with it as the other family I started is working fine, so I've deleted that first family and started again. I don't know why but that game obviously got confused, maybe because of the 2 updates, I don't know, but I do know that for 4 days, with just one pause of 2 hours or so in all that time, my store did not restock the varied items at all.