Hi, does anyone else have the e-mail msg. that the licensing info will be sent in 48 hrs for the game guide. I used a credit card and everything else went well!

We have created an answer in our Support FAQ for people who are having problems obtaining the Virtual Families game guide.

We are checking into this, but probably won't have an answer for several hours, at least.

I got 3 emails immediately. One had a link to the guide and another was the receipt & then the activation code.

I haven't downloaded the guide yet as I've barely had time to play the game !!

I to purchased the game with game guide, but did'nt receive guide. The link said page not found.

Oh, I better check my link in the email and report back.

Edit. Followed the link in my email and have downloaded and saved the PDF guide. It's around 4.09 meg. Does that sound like it's the full guide?

I didnt get my guide either. I got the key and the receipt but thats it.

Okay I got a question. I know the first time that i clicked to buy the game I said I wanted the guide but I had to go back and redo it. My receipt says nothing about a guide but I'm pretty sure I asked for it. What do I do?

They are looking into it, as stated.

I was able to activate the game by viewing the email through Plimus after I purchased the game, but the email with the game guide has not arrived. I don't mind waiting for it, but I'm just a little confused.