Well, people do have different things they look for in a game. My wife would never play this because it is too slow for her. I can appreciate this. I just have a different mindset. I am sorry to hear the Pixiestix is not happy with the game. I am not sure if I agree that the game mechanics couldn't be figured out in the first hour of play, but that's ok too.
The store issues can be a bit annoying, especially when you are waiting for a particular item to show up. As this may be a pain in some ways, it seems to be based off of the store mechanics in Plant Tycoon. Things only appear after waiting. This, on the other hand offers a bit of anticipation. Waiting for that item to show up, and once it does show up, you are greatly satisfied when you can fix/upgrade items.
As Quickstorm said, and has been mentioned in some of the other game forums here, there are the collectibles to search for. There are also illness to cure, food to buy, and a whole list of 100 trophies to gain. Looking through that list, you can find the things that can make the game interesting. There are somethings you can achieve just by knowing what they are. Some, you may have to wait for an event to come along before performing an action to get a particular trophy.
Trying to figure out how to solve household issues adds a challenge. All the things that can go wrong in the house can be fixed. It is just a matter of knowing how and where to go to fix them. If you try something and it doesn't work, then you obviously need to rethink the strategy again. This can be a thinking game if you let it be. Trying to solve the problems that arise, to me, is more fun than looking for the answer in the forum, unless I am completely lost and have tried several things. Even at that, I usually look for the hints and not the solution.
So, even though Pixiestix voiced a complaint, that is what the forums are for. Not just for the praise but for the complaints too. It will ultimately help LDW to make bigger and better games in the future. Look at this game (VF). They payed attention to what people were saying about the VV line. People wanted a family tree.... done. They wanted marriages and only parents to have kids... done. They wanted mothers to do more than just walk around with a baby in tow... done. They wanted a section to make notes on their people... done.
So even though Pixiestix doesn't like the game, I will say that their comments were made in a tactful way and not necessarily hostile. It is the hostile comments that will be deleted for sure.