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#188265 - 04/24/09 08:01 PM Re: Version 1.00.01 Hotfix! [Re: arnie]
riley Offline
Newbie

Registered: 05/16/08
Posts: 10
Originally Posted By: arnie
I think so, but it won't hurt to check. After opening the game go the the Menu page and you'll see the version number in the bottom left-hand corner.


Ok Thank You! I will check when I get home.

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#188284 - 04/24/09 08:34 PM Re: Version 1.00.01 Hotfix! [Re: Jaboulka]
myimagine18 Offline
Newbie

Registered: 05/24/08
Posts: 18
Loc: new york
I am getting an error type message. I have the full Mac version. It is saying "This product is no longer available for download, this may be due to the maximum number of allowed attempts exceeded or the allotted time.
Please contact the manufacturer of the product for support." Can any help me please? Thank You
Christine

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#188286 - 04/24/09 08:44 PM Re: Version 1.00.01 Hotfix! [Re: myimagine18]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17517
Loc: Colorado
What you will need to do, then, is to submit our Support Form and explain that you can no longer download the full version to get the 1.00.01 update. Make sure to include the following:

1. Your full name
2. The email address that you used to make the purchase
3. The order number you received at the time of purchase

You should receive another email with a new link.
_________________________
Barbara
Unicorn
Last Day of Work

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#188319 - 04/24/09 09:55 PM Re: Version 1.00.01 Hotfix! [Re: LadyCFII]
myimagine18 Offline
Newbie

Registered: 05/24/08
Posts: 18
Loc: new york
Thank You for the help smile
Christine
_________________________
Christine

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#188336 - 04/24/09 10:26 PM Re: Version 1.00.01 Hotfix! [Re: arnie]
Lewanda Offline
Legend

Registered: 04/17/09
Posts: 1258
Loc: Ky
What is the hotfix about, and do I need it??? I don't want to lose anything by applying it.

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#188342 - 04/24/09 10:52 PM Re: HELP PLEASE/Version 1.00.01 Hotfix! [Re: arnie]
Lewanda Offline
Legend

Registered: 04/17/09
Posts: 1258
Loc: Ky
I went to the website and don't see a hotfix link????

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#188345 - 04/24/09 10:59 PM Re: Version 1.00.01 Hotfix! [Re: Lewanda]
bethlham Offline
Guru

Registered: 03/31/07
Posts: 885
A hotfix link is to correct bugs in version 00. These apply to games purchased on the release day.

To install you go to the purchase menu, download the 'try me' version and all should be well.

Make sure you close your game first. Backing up savegame files and pausing the game are added suggestions.

smile

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#188351 - 04/24/09 11:08 PM Re: Version 1.00.01 Hotfix! [Re: bethlham]
Lewanda Offline
Legend

Registered: 04/17/09
Posts: 1258
Loc: Ky
Thanks Sweetheart! smile

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