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#1705 - 11/27/04 04:14 PM Activation code.
ajsomie Offline
Newbie

Registered: 11/23/04
Posts: 7
I recently purchased an activation code and it doesn't work. I have done everything to correct this issue, and still have not recieved any help. The money has been deducted from my credit account. I would appreciate any help.

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#1706 - 11/27/04 05:13 PM Re: Activation code.
Anonymous
Unregistered


I had the same problem and e-mail them under support and recieved a working activation code the next day.

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#1707 - 11/28/04 10:34 AM Re: Activation code.
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
Quote:

I recently purchased an activation code and it doesn't work. I have done everything to correct this issue, and still have not recieved any help. The money has been deducted from my credit account. I would appreciate any help.




If you contact us via our support page and you don't hear back within 24 hours or so, you may be catching our response in your spam filter.

If you are ever having trouble getting through you can always send me or Carla a private message here at the forums.

Arthur
_________________________
Arthur
Lead Designer
Last Day of Work

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#1708 - 11/28/04 03:04 PM Re: Activation code.
jcl945 Offline
Newbie

Registered: 10/23/04
Posts: 12
I think LDW has the best support I have worked with in a long time.
_________________________
Tungsten T3 w/ 128 MB SD Card Ipaq 2215 w/ 16 MB CF card (It was made in 1999)

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#1709 - 12/04/04 01:38 AM Re: Activation code.
Anonymous
Unregistered


Ok, I have resent the information and checked my spam filters and still I have NOT gotten a reply for my activation code. What else can I do??? I want to be able to play the game,but in until I recieve a new activation code I feel ripped off.

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#1710 - 12/06/04 06:27 AM Re: Activation code.
Carla Administrator Offline
Executive Producer

Registered: 10/05/04
Posts: 784
Loc: Italy
Hi,
Is your game fully running? If it's not please send me a private message (or even reply to this post) and give me all the info you can.
_________________________
Carla
Executive Producer
Last Day of Work

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#1711 - 12/22/04 03:25 PM Re: Activation code.
Anonymous
Unregistered


I found when my activation code didnt work it was because I did not give the LDW the right Hot sync code for my palm. It turns out I have capital letters for my first and last name and I did not do that for them and it effected the activation code.

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#1712 - 12/22/04 04:40 PM Re: Activation code.
Carla Administrator Offline
Executive Producer

Registered: 10/05/04
Posts: 784
Loc: Italy
Hello,
Please send me a private message with all of your details ( name,email,order number,game,platform etc )so that I can help you out!
_________________________
Carla
Executive Producer
Last Day of Work

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#1713 - 05/18/05 10:12 AM Re: Activation code.
marcopolo620 Offline
Expert

Registered: 04/17/05
Posts: 122
Loc: alberta/canada
what game did ya buy?
_________________________
marcopolo studios " almost has its first game done <img src="http://www.ldwsoftware.com/ubbthreads/images/graemlins/grin.gif" alt="" />





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#1714 - 06/04/05 11:35 PM Re: Activation code.
Anonymous
Unregistered


I am having a similiar problem as the last person posting. I received an authorization code, but it doesn't work. I have emailed LDW through the support part of the website, but did not receive a response yet.
I tried to send you a private message Carla, but the link didn't work. If you can reply via email, I would appreciate it. rceurvorst@msn.com
Thank you.

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