If ReneHoney had played for a couple of hours, was disappointed and no longer wished to play, then that would be justifiable in demanding her money back but to give a game "constant attention" for "almost two weeks" and finish it and then say that she's disappointed and wants her money back is lacking in morality. She enjoyed the game enough to give it her constant attention for two weeks. Two weeks' enjoyment for $19.95 is well worth it. The way I justified to myself buying VV3 was it's the price of two movies for days or weeks of entertainment. It's like if Rene had paid to watch a movie, watched the whole thing and been disappointed, then what happens? She'd go home and tough luck. Don't watch the movie again. I don't think the 30-day money back guarantee was meant for people who finished the game.
About VV3 being harder to gain tech points and it taking such a long time, I didn't really have that problem. I didn't have it with VV2 either. I only had that problem the first time I played VV1 and learned what strategy I like to adopt to play VV. If you're having a tough time gaining tech points, maybe you should try a different strategy. And the same thing for the people who think the statue took too long to complete. Mine took ~7-8 hours.