kitten, that was extremely rude. and the last person you should be rude to here is lady. or carla and arthur for that matter.
if it won't solve the way you read that it should, maybe you should use your own brain, play with it some more, and figure it out. or ask nicely if many people are having this issue, and again if it is maybe a glitch, or if it could possibly be different in people's games.
as for the way you spoke to lady, and have spoken to a couple of others here, i for one am done trying to answer any of your questions. frustration is understandable, but pure rudeness is unexcusable in my book.