I am having a problem similiar to this only with a couple different numbers and letters thrown into my error code. And I don't even get to name my tribe name. My screen just goes black like it wants to load the game and then it just gives me an error. Sometimes if I'm lucky I get to hear the opening bar of the music, but that's as far as I get although I have somehow managed to use up nearly all of my free trial without ever getting to play. I've done all the things mentioned here as well as those in a different post that was dealing with fish or plant tycoon. I can't imagine why my pc wouldn't be compatible with the game as I've played both vv1 and 2 on it. The only difference is that hubby has installed vista and for the last two games we had xp. Same pc just different operating systems. Does anyone know why?