Ok. We are looking into this. In the mean time I would suggest you uninstall the game....manually delete these folders if they do not uninstall:
Program Files/Virtual Villagers - The Secret City
My Documents/LDW/Virtual Villagers - The Secret City
Delete the installer (VV3Setup) and redownload it.
Then reinstall and try again. Are you on XP or Vista, or Mac?
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Arthur
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