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#55432 - 02/19/07 08:10 PM The games log file...everyone read this!
Village_Monk Offline
Legend

Registered: 05/01/06
Posts: 1365
Loc: In The Cave...Watching You
LadyCFII please sticky this if you feel its useful

If something happens to your game, mysterious mass suicide, homicide or whatever you think might have happened. Close the game down and BEFORE you restart the game:

1. Immediately go into your My Documents Folder.
2. Then open the LDW folder.
3. Then open Virtual Villagers - The Lost Children folder (BigFish version).
4. In that folder is your game log file. It is called ldwLog.txt. Move this log file to your desktop or somewhere to preserve it. This log can 9 times out of 10 explain what happened.
5. Create a thread in the support forum and attach your log file and LadyCFII or Arthur can analyze your log file as soon as then can to help you determine what happened to your game, whether it was a bug, an accident, or something else altogether.
6. When you post your log, describe the circumstances that lead up to the alleged village wipe in as much detail as you can think to give. This will help out the LDW staff greatly


Edited by Village_Monk (02/19/07 08:23 PM)
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Village Monk
"There's no place like 127.0.0.1"

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#55436 - 02/19/07 08:13 PM Re: The games log file...everyone read this! [Re: Village_Monk]
yyt Offline
Newbie

Registered: 02/17/07
Posts: 2
haha i juz checked myne out and this was the action preformed

Mon Feb 19 14:59:59 2007: Tuna collected some fish.

Lol

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#55443 - 02/19/07 08:18 PM Re: The games log file...everyone read this! [Re: Village_Monk]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
A few comments:

The file is still open until the game is closed, so they should exit the game and THEN preserve the log file.

The folder that the log is in could have a different name. For the Big Fish Games version, it's Virtual Villagers - The Lost Children.

Finally, we can and will look at the logs as time permits, but we don't promise an answer for every situation. We will most likely only analyze logs that look suspiciously like a bug, so please provide some information about what you saw in your game that prompted you to post the log in the first place. \:\)
_________________________
Barbara
Unicorn
Last Day of Work

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#55444 - 02/19/07 08:22 PM Re: The games log file...everyone read this! [Re: LadyCFII]
Village_Monk Offline
Legend

Registered: 05/01/06
Posts: 1365
Loc: In The Cave...Watching You
Changed my post \:\)
_________________________
Village Monk
"There's no place like 127.0.0.1"

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#55532 - 02/19/07 11:36 PM Re: The games log file...everyone read this! [Re: Village_Monk]
Zylador Offline
Adviser

Registered: 11/29/06
Posts: 94
I blame the GC! He cursed the village and made them all die!


Edited by LadyCFII (03/30/08 12:18 AM)

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#58192 - 02/23/07 07:56 PM Re: The games log file...everyone read this! [Re: Zylador]
slundquist Offline
Newbie

Registered: 10/30/06
Posts: 14
Loc: Eagle, Idaho, USA
This is the only thing remaining of my log, but the game was started a week or so earlier than this log indicates. I have no idea why my villagers were unable to keep ahead of things and get things done in order to survive, but they did not. They could not keep ahead of the birds, and the builders did not progress much. Most of the time, everyone was lazy. Finally, they all died except to a child who subsists on mushrooms and finding treasure for the researchers that no longer exist.
Fri Feb 23 12:47:52 2007: Loading Graphic -> SPLASH_BG.JPG
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> SPLASH2_BG.JPG
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> BambooMeterFrame1.png
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> LoadColor.png
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> loading.jpg
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> logo1.png
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> ldwLogo.png
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:47:52 2007: Loading Graphic -> bfg_Logo.png
Fri Feb 23 12:47:52 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> waves_proto.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> yellow_sparkle.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> dust2.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> carrying.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> collectables_images.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> blink.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> sparklestrip2.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> sparklestrip.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> bubble.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> rainbow.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> firestrip.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> waterfallanimA.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> waterfallanimb.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> foam.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> spray.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> sharp_sparkle.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> blurry_sparkle.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> algae.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> petalstrip.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> candlestrip.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> scaffolding.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> carrying.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> stoolfood.png
Fri Feb 23 12:48:00 2007: - Success!

Fri Feb 23 12:48:00 2007: Loading Graphic -> graves.png
Fri Feb 23 12:48:00 2007: - Success!




Edited by slundquist (02/23/07 07:57 PM)

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#58204 - 02/23/07 08:25 PM Re: The games log file...everyone read this! [Re: slundquist]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
The log is erased and rewritten every time you start the game, so there really isn't any information in there that would help. From your description, though, it sounded like you needed to solve a critical puzzle that would have helped your villagers. A very good method of play is to occasionally drag different villagers around the island to see if they see anything new. Different villagers (builders, scientists, farmers) see different things, and more skilled villagers notice things that less skilled villagers will miss. I'm sorry that there isn't more information in the log that would help.
_________________________
Barbara
Unicorn
Last Day of Work

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#59863 - 02/27/07 06:03 PM Re: The games log file...everyone read this! [Re: LadyCFII]
JD13 Offline
Newbie

Registered: 08/29/06
Posts: 7
Is there any way to have the log in a different location other than My Documents? I have this on my computer at work and would prefer to not have the LDW file showing up in My Documents (kind of a tip off that I'm not really doing what I should be )!!

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#59869 - 02/27/07 06:10 PM Re: The games log file...everyone read this! [Re: JD13]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
The savegame files must be there, or the game won't find them. They have been put there for very compelling technical reasons. \:\)
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Barbara
Unicorn
Last Day of Work

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#64432 - 03/10/07 03:14 AM Re: The games log file...everyone read this! [Re: LadyCFII]
Borg Offline
Brilliant Programmer

Registered: 01/27/07
Posts: 678
Loc: Maryland, USA
In addition to preserving the log to figure out what happened to the village, I would like to add that in that same folder is a backup copy of your village. If you are playing in the first slot of the game, your save game will be called Isola21.ldw and your backup file will be called Isola221.ldw.

If some tragedy befell your village, you may be able to salvage the situation by preserving the original and backup copy of the save files to the desktop and then copy over the save file with the backup save file in the save file folder. (ie get rid of Isola21.ldw and replace it with Isola221.ldw but rename the Isola221.ldw to Isola21.ldw).

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#64433 - 03/10/07 03:17 AM Re: The games log file...everyone read this! [Re: Borg]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
Yes, that's possible. The entire procedure is covered in this post.
_________________________
Barbara
Unicorn
Last Day of Work

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#64536 - 03/10/07 04:18 PM Re: The games log file...everyone read this! [Re: Borg]
mattsbro Offline
Newbie

Registered: 03/10/07
Posts: 19
ty for your help last night i had 1500 food but now i have 0 idk how it got like that all my farmers were ther amd so were the farms iam still lokking what happend

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#67535 - 03/26/07 11:53 PM Re: The games log file...everyone read this! [Re: Village_Monk]
ms-frog Offline
Newbie

Registered: 02/17/07
Posts: 10
Loc: Hobe Sound Florida
still having trouble with game not saving new villages. I even bought a new game and it still does not work. this is my last log file don't know if it will help. started a new village and it was not saved. ms-frog

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#68848 - 04/07/07 12:54 AM Re: The games log file...everyone read this! [Re: ms-frog]
Lamina Offline
Newbie

Registered: 02/02/07
Posts: 22
Loc: Ontario
Oh good. I'll do this next time. I've one village that spontaneously dies. I'd have all the puzzles finished, a good amount of food and ~20 people... then 24hrs later -- BAM. Everyone's dead.
It's happened 3 or 4 times to one of my tribes, so I expect it'll happen again ;\)
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The evolution of the smile:
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#69516 - 04/13/07 04:33 AM Re: The games log file...everyone read this! [Re: Borg]
Janice54 Offline
Trainee

Registered: 09/20/06
Posts: 25
Loc: Thomasville, GA
I sure do wish I had read this thread before I wiped out all my saved games. I thought that folder in My Documents folder was the recipe books I had downloaded and couldn't open and therefore I trashed it. My game with all the collectables found and the whole population of 115 villagers was gone the next time I opened the game...I cried.

New question. Is it possible that I trashed one collectable at the same time? In my new game, I have all the collectable but one pebble. I have been at this for about a week now and that one little pebble is nowhere to be found. Have I thrown the baby out with the bathwater?
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He is risen...He is risen indeed.

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#69539 - 04/13/07 09:20 AM Re: The games log file...everyone read this! [Re: Janice54]
arnie Offline
Master of Meditation

Registered: 09/13/06
Posts: 4896
Loc: London, UK
Janice,

Sorry to hear of your loss. No, the trashing of the savegame files can have had no effect on the game itself, so your pebble should appear eventually. I've seen reports that some people have been looking for one last collectible for three weeks, so don't give up!
_________________________
To err is human; to arr is pirate.

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#69574 - 04/13/07 05:20 PM Re: The games log file...everyone read this! [Re: arnie]
Janice54 Offline
Trainee

Registered: 09/20/06
Posts: 25
Loc: Thomasville, GA
Thanks, Arnie. I'll just keep ignoring my housework and looking for that pebble....I'd rather do that anyway..it's easier.
_________________________
He is risen...He is risen indeed.

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#70021 - 04/17/07 02:55 PM Re: The games log file...everyone read this! [Re: Janice54]
stressedmomoftwo Offline
Newbie

Registered: 02/10/07
Posts: 13
Loc: Hamilton, OH
i have not gotten all of my collectibles, and i bought the game in February. There are three collectibles that I have one collection left on and cannot find them anywhere

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#70040 - 04/17/07 06:31 PM Re: The games log file...everyone read this! [Re: stressedmomoftwo]
ladydi Offline
Newbie

Registered: 04/12/07
Posts: 8
pause game when not using then keep looking when on they will show up

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#77832 - 07/01/07 11:51 PM Re: The games log file...everyone read this! [Re: Village_Monk]
K.A.M.I. Offline
Expert

Registered: 07/01/07
Posts: 102
Loc: in front of my computer
Thanks, that was great advice. I'll remember that.

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#81060 - 07/26/07 05:39 PM Re: The games log file...everyone read this! [Re: arnie]
Weasel2811 Offline
NOT Newbie

Registered: 04/15/07
Posts: 30
Loc: ROK
I hate to say this, but I have been waiting on one butterfly, one pebble, and one shell for 4 months
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The best hookers in the country are Chinook pilots.

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#81061 - 07/26/07 05:46 PM Re: The games log file...everyone read this! [Re: Weasel2811]
Keza132 Offline
Forum Games Enthusiast

Registered: 04/04/07
Posts: 1157
Loc: England, U.K
That happened to me you just haft to be patient and eventually they will show up!
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I haven't been on the forums in a long time, I hope you all remember I am a boy grin

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#99245 - 09/27/07 09:47 AM Re: The games log file...everyone read this! [Re: Borg]
Lailai Offline
Master

Registered: 06/28/07
Posts: 452
Loc: Ldw Forums
Wow!
Mon Sep 19 14:59:59 2007: Tuna can't find anyone to heal.
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Hello smile

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#99330 - 09/27/07 07:29 PM Re: The games log file...everyone read this! [Re: Lailai]
Rainbowlady333 Offline
Expert

Registered: 09/24/07
Posts: 149
Loc: MA
GOOD!!! That means everyone is happy and healthy ... and your healer can relax and enjoy the pond, go swimming, admire the casing, the mosaic, do laundry, etc. and keep HERSELF happy and healthy
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May the eyes of your heart be open to the love that you are!!

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#107196 - 11/03/07 11:36 PM Re: The games log file...everyone read this! [Re: ms-frog]
Kadgii Kailali Offline
Consigliere

Registered: 10/03/07
Posts: 290
Loc: Tokyo~ lol
Originally Posted By: ms-frog
still having trouble with game not saving new villages. I even bought a new game and it still does not work. this is my last log file don't know if it will help. started a new village and it was not saved. ms-frog


i had the exact same problem.i deleted my old game, copied the entire folder to my documents (you could put it anywhere) and started up a new game. i dont know how it worked but it did. maybe it will work for you! \:D
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betcha' didnt see _that_ one comin' did ya?
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#107432 - 11/04/07 08:10 PM Re: The games log file...everyone read this! [Re: Kadgii Kailali]
Jazzo Offline
Master Magician

Registered: 11/04/06
Posts: 2137
Loc: jazzothegreat.com
I looked at my log file and it was a whole like 500 lines of

so and so collected some fish
so and so collected some fish, lol

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#107439 - 11/04/07 08:27 PM Re: The games log file...everyone read this! [Re: Jazzo]
kittenangel2001 Offline
Fan Fiction Enthusiast

Registered: 02/24/07
Posts: 992
Loc: Pennsylvania
OR

So and so collected a coconut
etc...

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#108993 - 11/12/07 04:25 PM Re: The games log file...everyone read this! [Re: kittenangel2001]
Annthewhofan Offline
Fan Fiction Enthusiast

Registered: 03/09/07
Posts: 2471
Loc: Northwest, England
I got when I look in the vv not pad all the way down cannot find heal target.
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#108999 - 11/12/07 04:34 PM Re: The games log file...everyone read this! [Re: Annthewhofan]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
That's normal. It means that there weren't any sick villagers for your doctor(s) to heal.
_________________________
Barbara
Unicorn
Last Day of Work

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#162912 - 07/11/08 10:52 PM Re: The games log file...everyone read this! [Re: LadyCFII]
Crazy VV3 Fan Offline
Expert

Registered: 01/12/08
Posts: 134
Loc: at the computer, reading posts
Is everything in the game's log file the same in VV3? I looked at my VV3 log file and all I saw was loading sequences. For example:

Fri Jul 11 09:56:56 2008: Loading Graphic -> ldwarialbold.png
Fri Jul 11 09:56:56 2008: - Success!

I just want to see what my peeps are doing when I'm gone.
_________________________
VV3! VV3! VV3! \:D
I'm a nerd and I'm proud! 8\)
Me = boy \:\)
> New Game In Progress! < \:o

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#162918 - 07/11/08 11:24 PM Re: The games log file...everyone read this! [Re: Crazy VV3 Fan]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
The log file has been mostly disabled for VV3 to improve game loading and shut down.
_________________________
Barbara
Unicorn
Last Day of Work

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#162919 - 07/11/08 11:26 PM Re: The games log file...everyone read this! [Re: LadyCFII]
Crazy VV3 Fan Offline
Expert

Registered: 01/12/08
Posts: 134
Loc: at the computer, reading posts
Ok. Thanks!
_________________________
VV3! VV3! VV3! \:D
I'm a nerd and I'm proud! 8\)
Me = boy \:\)
> New Game In Progress! < \:o

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#166806 - 08/05/08 04:34 AM Re: The games log file...everyone read this! [Re: Borg]
zizu1 Offline
Newbie

Registered: 05/14/07
Posts: 16
Originally Posted By: Borg
In addition to preserving the log to figure out what happened to the village, I would like to add that in that same folder is a backup copy of your village. If you are playing in the first slot of the game, your save game will be called Isola21.ldw and your backup file will be called Isola221.ldw.

If some tragedy befell your village, you may be able to salvage the situation by preserving the original and backup copy of the save files to the desktop and then copy over the save file with the backup save file in the save file folder. (ie get rid of Isola21.ldw and replace it with Isola221.ldw but rename the Isola221.ldw to Isola21.ldw).




So just make copies?

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#166854 - 08/05/08 05:08 PM Re: The games log file...everyone read this! [Re: zizu1]
Lurkily Offline
Guru

Registered: 06/04/08
Posts: 928
Loc: Right behind you.
Originally Posted By: zizu1


So just make copies?
Originally Posted By: LadyCFII
The entire procedure is covered in this post.


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#224224 - 08/10/10 11:25 PM Re: The games log file...everyone read this! [Re: Borg]
Dillon Offline
Newbie

Registered: 08/10/10
Posts: 6
Loc: Cali.
That happens to me alot but probbaly besause i am busy with vv1
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