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#241857 - 12/19/17 04:56 PM
Ads causing problems
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Master
Registered: 02/17/07
Posts: 538
Loc: Washington State
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The ad for Coin Dozer put about 15 open tabs in my Google browser on my tablet. Maybe more as even as I was trying to close them, it seemed like more and more kept popping open.
I would get rid of that ad if I were you as it is going to make your players unhappy.
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#241864 - 12/20/17 07:05 AM
Re: Ads causing problems
[Re: Xay]
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Master
Registered: 02/17/07
Posts: 538
Loc: Washington State
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Ok, Xay. If it happens again, I will try to remember that. Yes, I am playing VVO2 and yes, I live in the U.S.
Oh, and the name of the ad is Coin Dozer as I stated in my first post.
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#242037 - 03/28/18 09:07 PM
Re: Ads causing problems
[Re: Juniper]
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Customer Support Director
Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
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I'm glad, Juniper. The same would apply for iOS, except the steps to force close the game are as follows: Press the Home button two times quickly. You'll see previews of your recently used apps. Swipe up on the app's preview to close it. You might even try to clear Safari's cache, which could help. Instructions can be found here: https://support.apple.com/en-us/HT201265
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#242184 - 06/25/18 07:53 PM
Re: Ads causing problems
[Re: swedane]
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Community Manager
Registered: 06/07/18
Posts: 264
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Hi Swedane! We're sorry to hear that this has happened in your game. We recommend that you write customer support as they can provide the best advice - please email them at support@ldw.zendesk.com and they'll work with you to resolve this.
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