Twice now I've had them try and demand my telephone number to "review" me - but only after they have accepted my money! Why they need to telephone someone is inexplicable.
Oh, then they don't have an email address to contact them to ask why.
I'm dreading completing VV2 on "hard" and then try again for VV3

My problem here is that I am trying to purchase two copies of VV3, one for myself and one for my daughter in another state.

I thought that I could simply make one purchase and it would have two sets of registration information, then I could forward one set to my daughter. But reading this thread made me a bit wary of that.
I called Plimus and received no help, except telling me to contact LDW about it. (I have sent an e-mail to you, but it is a three day week-end and I don't see receiving an e-mail until the middle of next week.)
At any rate (and thanks for letting me rant a bit here) if someone has an idea as to how I buy one for myself and one for my daughter (if it is a gift for her I ought to be the one to pay, right?) please let me know.
TIA

I've already had an e-mail response from LDW that was most satisfactory.
Thanks so much.

I have a question about this...I ordered VV3 through Plimus and now I can't find my key or order number. I know I ordered it through them as the other source I use for buying games, Big Fish doesn't have record of my ordering it. Can someone please help me here? I really want to re-download it and yes, I have read the other thread about re-downloading stuff but if I don't have the order number how can I do this?

If you downloaded the game from the LDW site you will need to complete a support form. See the FAQ.