Potential Bug: My Baby Dissapeared.

Posted by: serenitystars

Potential Bug: My Baby Dissapeared. - 11/19/20 09:20 PM

I’m on my 4th generation. My new couple was having trouble having babies but they finally had one, Crimson. I went into the game a couple minutes ago and I noticed neither of the parents had him so I assumed he grew into a kid.
I couldn’t find him anywhere and i still can’t after resetting my phone. In the family tree he is shown as a baby. Please help and I hope he didn’t die!
Posted by: MissKathyAdministrator

Re: Potential Bug: My Baby Dissapeared. - 11/20/20 03:29 AM

Hello serenitystars. This sounds like something that should be reported to our customer support team.

To report the issue, open VF3 on your device, tap Menu, then Settings, then tap the green Contact Support button. That will open an email containing the information that the support team needs to locate your game data, so make sure you leave the pre-filled information intact. At the bottom of the email, below the pre-filled information, please describe the issues as completely as you can.