Hi ldw. When origins was first released, I paid to remove the ads from the game and they've been gone all this time up until a few days ago. Is this a issue? Thank you.
Hey virtualbrenda! I'm sorry you're having problems with this, and I'll be happy to work with you on resolving the issue.
- I'd like to ask you what type of in-app purchases you've made (a list, if possible, would be very helpful, if there are more than one). **Please don't provide personal information here on the forums, just note the name of any in-app purchase you've made.**
- Did you notice this issue happening before or after Daylight Saving Time took effect?
Thank you for your reply! It looks like we'll need to do a bit more investigating and will need some personal information, so if you don't mind, I'd like you to go ahead and fill out a Support Request. In the message section, mention that you are virtualbrenda from the forums so that I'll know who I'm talking to, and we can continue to work there!