Hate that I cannot get this to work anymore

Posted by: shoshanna

Hate that I cannot get this to work anymore - 04/17/16 12:14 PM

I hate that most of my LDW games will no longer work on my computer. I do not know if this is in the right forum but I am wondering if the games will ever be compatible with Windows 10. I paid for all the Virtual Villagers games and the Fish Tycoon and Plant Tycoon and had at the time either a Vista or Windows 7 set up. Since then I had to change OS and now all but the Virtual Villagers 3 Secret City game will no longer work. Are any of the rest ever going to be compatible or do I need to go to a place and try to find an old computer with one of the prior OS to run them?
Posted by: XayAdministrator

Re: Hate that I cannot get this to work anymore - 04/17/16 05:37 PM

We updated all of our games in 2014 to be compatible with Windows 10. Did you purchase the games directly from us or elsewhere? We can definitely help you. If you purchased them elsewhere, we can still help you, but you'll need to provide proof of purchase. But since we need sensitive personal information (like your receipts or order information) please use the "Submit a Support Request" link in my signature, and I'll be happy to make sure you have the updated versions. smile
Posted by: Hydra14

Re: Hate that I cannot get this to work anymore - 04/17/16 05:46 PM

Maybe you can try compablity mode?