Lost my game

Posted by: *Vanna

Lost my game - 09/02/09 05:24 PM

A cpl of months ago i was having Lots of Computer issues. I finally have my computer back from being repaired, But during the process of repairing it everything on it was lost. So I need to know if there is any way that i can get my game back without having to purchase it again if I dont have my order number, i was not thinking and saved it on my computer but didnt write it down or print off the reciept for it. All help is much appreciated.. Thanks in advance
Posted by: LadyCFIIAdministrator

Re: Lost my game - 09/02/09 06:15 PM

Vanna, it's fairly simple to get your game(s) back, but the exact method you use will depend upon where you purchased them. This answer in our Support FAQ explains how to obtain a replacement activation code. To download the game again (for Windows computers), you need only download the free trial from the site where you purchased it and enter the replacement activation code to unlock the full game.
Posted by: *Vanna

Re: Lost my game - 09/02/09 06:38 PM

I purchased the game from Ldw but i am not sure of the order date or order number. should i leave the fields blank?
Posted by: XayAdministrator

Re: Lost my game - 09/02/09 06:41 PM

Vanna, I've PMed you about this smile