Slow Support

Hello Everyone,

Arthur and I took a couple days off and I haven't looked at our support issues. I am on the job right now and will try and take care of all of them. Thank you for your patience and sorry for the delay.

Carla

Welcome back...

I 'almost' figured you were away. A well deserved time off, I am sure!
I look forward to downloading VV-2 The Lost Children for the Mac.

Lisen

I am still awaiting a download link to the Mac version of VV-2 The Lost Children! The download link Carla mailed me turned out to be wrong!
The file did indeed say; VV_Mac_LDW_FULL_v2, but was in fact VV-1 A New Home; which I purchased from macgamestore.com in December 2006. And, thanks to their diligent record keeping, I re-downloaded it without a hitch.

If need be, I can provide you with my Payment Details and Reference number from Plimus Sales! Or http://www.ldwforums.com/ubbthreads/ubbthreads.php/ubb/showflat/Number/63291/page/0#Post63291

Please advise, ASAP!

Lisen

Hi Lisen, I would suggest posting another support request. They will see your post, but not as fast as they would get the support request.

Hi Lisen,

I emailed you the correct link. Let me know if everything is ok.

Thanks Carla,

Either I'm jinxed, or cyberspace is all plugged up! There's not a trace of your email"yet!" I'll keep checking and get back to you as soon as I receive it!

Lisen

Check your spam/junk/bulk folder.

Thanks Jazzo, I have done all of the above and still no email from Carla. LDW has emailed me before so why it's not showing up this time is really bizarre!

I'll send you a private message, since you're having such difficulty.

Hurray... Carla, that did it. It's up and running just fine. Thanks, bunches, for all your trouble!

(Why we had go through all those hoops I'll never know!)

Lisen