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#234186 - 05/19/13 12:28 PM Can't buy medicine,VF2 Android
seacoastangel Offline
Newbie

Registered: 05/18/13
Posts: 1
I've played the original VF game for years and was excited to see VF2 available for android.
I've only been playing for a few days so I'm still on my first family. One of my little ppl got sick (sneezing) and needed meds but when I tried to purchase them the little window for this product (and all meds) was blank and the game would shut off. I tried starting over (lost all coins purchased) and I'm still unable to buy meds. Any feedback at this point would be greatly appreciated.

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#234209 - 05/20/13 08:29 AM Re: Can't buy medicine,VF2 Android [Re: seacoastangel]
arnie Offline
Master of Meditation

Registered: 09/13/06
Posts: 4896
Loc: London, UK
You say the window was blank for all meds. The medicines come after the food items so you need to scroll down a few times to see them; do you see the groceries, or is the entire Food and Medicines screen blank? If you see the groceries, are you able to buy them OK?
_________________________
To err is human; to arr is pirate.

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#234989 - 06/09/13 03:54 PM Re: Can't buy medicine,VF2 Android [Re: arnie]
honcho Offline
Newbie

Registered: 06/27/08
Posts: 16
I too cannot buy medicine. The food & medicine list comes up fine, I can buy groceries fines, but trying to buy medicine, I get a light blue popup without the picture and buy button. Then it closes the game out? I have tried it with several medicine types? I have even powered my phone down to clear all RAM etc.

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#234995 - 06/09/13 07:21 PM Re: Can't buy medicine,VF2 Android [Re: honcho]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Honcho, what model of Android device are you playing the game on?
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#235180 - 06/14/13 10:57 PM Re: Can't buy medicine,VF2 Android [Re: Xay]
honcho Offline
Newbie

Registered: 06/27/08
Posts: 16
Samsung Galaxy S2 - At&t version.


Edited by honcho (06/14/13 10:58 PM)

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#235190 - 06/15/13 03:19 AM Re: Can't buy medicine,VF2 Android [Re: honcho]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
We are tracking this and working on resolving it. Thank you very much for the additional information and your patience!
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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#235922 - 08/03/13 04:16 AM Re: Can't buy medicine,VF2 Android [Re: Xay]
honcho Offline
Newbie

Registered: 06/27/08
Posts: 16
Yea smile that last update fixed it! Have not had an issue since.

Thanks
~cc

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