Food club stops

Posted by: SarahSmile

Food club stops - 12/23/12 09:54 PM

Is the food club supposed to stop after awhile? I paid for it and a couple days later the check mark disappeared from its icon and the food discounts ended. I paid another time and the same thing happened. I don't mind giving you the occasional extra dollar, after all, you deserve it smile , but I wondered if this is the way it's supposed to work.
Posted by: XayAdministrator

Re: Food club stops - 12/23/12 11:50 PM

I'm sorry that you're having a problem with your Food Club purchase in Virtual Families 2: Our Dream House. We hope to have a fix for the problem in our next update, which we are currently testing.

Until that fix is available, you can get your Food Club purchase functioning again by purchasing it again from the "Coins and More!" section of the Store screen in the game. You will not be charged again for the purchase, and will be able to download Food Club again for free. We have tested this fix, and it will correct the problem. We are very sorry for the inconvenience that this causes, and we are working hard to fix this and other issues we have discovered in the game.

Please note that if you have purchased any coins, you should definitely not delete and reinstall the game in an attempt to resolve any problems with the game. Doing so will cause you to lose all of your purchased coins, and we have no method of restoring those purchases, due to how Apple's In-App purchase system operates.
Posted by: SarahSmile

Re: Food club stops - 12/25/12 06:29 AM

For what it's worth, the food club membership started up again on its own.

As a side note, I wish I could cancel the membership and clean out the fridge manually. I kinda regret having got it now. The fridge is constantly stuffed with the regular food when I know the organics will help them live longer.