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1 registered (LadyCFII),
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23874 Members
51 Forums
14714 Topics
154217 Posts
Max Online: 299 @ 05/17/08 12:11 PM
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#190106 - 04/29/09 12:26 PM
Introducing Heather (Xay), our new Customer Support Lead!
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Lead Designer
Registered: 10/04/04
Posts: 2700
Loc: San Francisco
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Hi Everyone, We are really excited to welcome Heather (you know her online as Xay) as our new Customer Support Lead. Those of you who already know her, or who have already dealt with her, are certainly celebrating with us because she is amazing. This will not change any of the support channels (you still can use the support page, open tickets, come to the forums for help, etc), but what it does mean is that we will now have a great person whose first and primary concern is keeping all of you happy, and helping with any problems that may come up. Carla, Barbara and myself are always around too...that's not changing either, and we will all combine our efforts to keep support quality and game quality as high as possible. Please join me in welcoming Heather to the LDW family! 
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Arthur Lead Designer Last Day of Work
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#190111 - 04/29/09 12:36 PM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: Arthur]
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Customer Support Lead
Registered: 02/18/07
Posts: 1069
Loc: Colorado, US
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*waves hello to everyone* Hi there!  Thanks, Arthur, Carla & Barbara!!
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Heather Customer Support Lead Last Day of Work
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#190192 - 04/29/09 05:48 PM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: VVFanatic]
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Expert
Registered: 01/23/09
Posts: 181
Loc: In my room playing VF
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Congratulations Heather!
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- Lukerie
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#190214 - 04/29/09 07:04 PM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: Havoria]
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Adviser
Registered: 06/03/08
Posts: 65
Loc: Texas
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Congratulations Xay! 
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- Denise
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#190220 - 04/29/09 07:22 PM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: SoulSmilen]
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Master
Registered: 04/21/07
Posts: 690
Loc: In my closet... um, can someon...
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Congratulations Xay!!!! 
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- HappyPlayer Forum Moderator"Never be embarrassed to be easily amused!" - HP
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#190295 - 04/30/09 01:51 AM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: williamani]
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Newbie
Registered: 04/27/09
Posts: 12
Loc: Minnesota/Wisconsin USA
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lol I didn't even realize ^^ You're amazing Xay, and your dedication/helpfulness/friendliness (lol am I missing any /'s? lol) is amazing, and you deserve this so much! ^_^
Congrats, and Kudos! ^_^
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@Jeania/Anjelie ~ Dalaran@
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#190305 - 04/30/09 04:37 AM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: Jeania]
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Ultra Hyper-Supra-Member
Registered: 09/13/06
Posts: 3689
Loc: London, UK
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Welcome Heather/Xay! I've seen your helpful and informative posts in the VF forum and did wonder ... 
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Be not the first by whom the new are try’d, Nor yet the last to lay the old aside. ~ Alexander Pope
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#190363 - 04/30/09 09:33 AM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: Rockmower]
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Customer Support Lead
Registered: 02/18/07
Posts: 1069
Loc: Colorado, US
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Thank you all! Lovely poem, Rockmower 
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Heather Customer Support Lead Last Day of Work
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#190443 - 04/30/09 12:13 PM
Re: Introducing Heather (Xay), our new Customer Support Lead!
[Re: Xay]
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Fan Fiction Enthusiast
Registered: 11/23/06
Posts: 4691
Loc: Paris, France
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_ Congratulations Heather! And welcome to the LDW family! _  _012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789
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