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#145665 - 05/16/08 04:54 PM Plimus Orders Being "Reviewed" or "Approved". READ
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2708
Loc: San Francisco
Hi Everyone,

We got a few complaints about orders being delayed for review or manual approval at our e-commerce provider, Plimus. Carla called them and straightened everything out and orders should be processed much more quickly now. Thanks for bearing with us!


Edited by Carla (05/23/08 07:08 PM)

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#145868 - 05/16/08 08:08 PM Re: Plimus Orders Being "Reviewed" or "Approved". READ [Re: Arthur]
ColeDude101 Offline
Expert

Registered: 03/28/08
Posts: 105
Loc: The 1st state!Delaware!
Thank u Arther and Carla!
_________________________
Cole+Dude+1+0+1=ColeDude101

Im playing VV3 again,and I'm going to be more active on here now!

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#145933 - 05/16/08 09:26 PM Re: Plimus Orders Being "Reviewed" or "Approved". READ [Re: ColeDude101]
Rockmower Moderator Offline
Master Poet

Registered: 12/16/07
Posts: 1007
Loc: The Beautiful Ozarks
I had no trouble with Plimus. The only problem I had was the "all night download" which is due entirely to my pathetic internet connection. Even that wasn't a major problem, I just set it to start last night before bed, and when I got up this morning it was ready to go! \:D
_________________________
Fan Fiction Mentor



Avvie by Airstream Raider
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#146347 - 05/17/08 01:33 PM Re: Plimus Orders Being "Reviewed" or "Approved". READ [Re: Rockmower]
Omega Offline
Newbie

Registered: 10/31/06
Posts: 11
Thanks!

Plimus won't even let me cancel the order through them, even tho they charged my PayPal account!

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#146349 - 05/17/08 01:35 PM Re: Plimus Orders Being "Reviewed" or "Approved". READ [Re: Omega]
Omega Offline
Newbie

Registered: 10/31/06
Posts: 11
Uh-oh. Just noticed Arthur's post was dated yesterday. \:\(

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#146458 - 05/17/08 03:14 PM Re: Plimus Orders Being "Reviewed" or "Approved". [Re: Omega]
cnm Offline
Expert

Registered: 08/17/06
Posts: 195
Loc: Sunnyvale, CA
I was one of the ones Plimus felt they needed to "review" for up to 12 hours - but Carla straightened it out very quickly when I reported it. Thank you very much, Carla. \:\)

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#146758 - 05/18/08 02:29 AM Re: Plimus Orders Being "Reviewed" or "Approved". [Re: cnm]
grenvillchic Offline
Newbie

Registered: 05/03/08
Posts: 16
mines "reviewing" right now. Any idea of how long it will take?

xxx

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#147256 - 05/18/08 04:45 PM Re: Plimus Orders Being "Reviewed" or "Approved". [Re: grenvillchic]
Carla Administrator Offline
Executive Producer

Registered: 10/05/04
Posts: 780
Loc: Italy
grenvillchic, did you get it or is it stil pending review? If you PM your full name I can expedite for you.
_________________________
Carla
Executive Producer
Last Day of Work

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#147649 - 05/19/08 08:44 AM Re: Plimus Orders Being "Reviewed" or "Approved". [Re: Carla]
Crissi Offline
Newbie

Registered: 03/31/08
Posts: 5
Wow, what a pleasant surpise to see VV3 was released over the weekend. I just placed the order and it said my order was being reviewed as well. *waits on pins and needles*

In the email they sent they said they could expedite it if I followed a link and entered my comments. Any idea what comments I am supposed to enter?


Edited by Crissi (05/19/08 08:45 AM)

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#147924 - 05/19/08 07:59 PM Re: Plimus Orders Being "Reviewed" or "Approved". [Re: Crissi]
KYHrsLvr Offline
Newbie

Registered: 05/08/07
Posts: 4
I just ordered it and in the email that they sent me it said my order was being reviewed and it may take 12 hrs? I paid with my debit card which doubles as a credit card and it comes directly out of my account so what is there to review?

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